Identifying use cases for ChatGPT

Understanding ChatGPT

James Chapman

Curriculum Manager, DataCamp

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A person thinking about when they can use ChatGPT.

Understanding ChatGPT

 

 

  • Can be inaccurate
  • No predictability in responses

A flow chart of four key questions to validate whether a use case is a suitable application for ChatGPT.

Understanding ChatGPT

A flow chart of four key questions to validate whether a use case is a suitable application for ChatGPT.

Understanding ChatGPT

 

 

  • Subject matter expertise is still very important!

 

Rule-of-thumb: Don't ask ChatGPT to do something that we couldn't do ourselves

A flow chart of four key questions to validate whether a use case is a suitable application for ChatGPT.

Understanding ChatGPT

A flow chart of four key questions to validate whether a use case is a suitable application for ChatGPT.

Understanding ChatGPT

A flow chart of four key questions to validate whether a use case is a suitable application for ChatGPT.

1 https://openai.com/policies/terms-of-use
Understanding ChatGPT

 

 

  • Need consent to process the data
  • Must adhere to data governance laws, such as GDPR
  • Legal counsel may be able to enable the use case

A flow chart of four key questions to validate whether a use case is a suitable application for ChatGPT.

Understanding ChatGPT

A flow chart of four key questions to validate whether a use case is a suitable application for ChatGPT.

Understanding ChatGPT

 

 

  • Can claim ownership over ChatGPT output
    • Other considerations such as copyright infringement may prevent ownership

 

  • Legal and ethics → Coming up!

A flow chart of four key questions to validate whether a use case is a suitable application for ChatGPT.

1 https://openai.com/policies/terms-of-use
Understanding ChatGPT

A flow chart of four key questions to validate whether a use case is a suitable application for ChatGPT.

Understanding ChatGPT

Example 1: Brainstorming ideas in HR

 

  • Improve employee wellbeing

 

  • Is this a suitable use?

 

  1. Situation doesn't require definitive answers
  2. HR Manager can verify response
  3. Sensitive data isn't required
  4. Response won't be used

The flow chart mapping the thought process of evaluating this use case as valid.

Understanding ChatGPT

Example 2: Healthcare recommendations

 

  • Customers input their symptoms and receive recommended action

 

  • Is this a suitable use?

 

  • Use case requires certainty due to implications of poor recommendations
    • ChatGPT cannot provide this level of certainty

The flow chart mapping the thought process of evaluating this use case as invalid.

Understanding ChatGPT

Let's practice!

Understanding ChatGPT

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