Event-driven and multi-path flows

Building Agents with Microsoft Copilot Studio

Nia Joseph

AI Product Manager, Microsoft

Triggers you configure but don't fire

 

 

• Start on an event: new RSS item, weather change
• On this learning tenant, they're configure-only
• On a real tenant, the same flow would run live

 

A human in the loop

 

 

 

• Request information pauses the flow
• Asks a person a question, waits for Yes / No

Add the RSS trigger

 

 

• Create a new Agent flows workflow from the arrow
• Set the trigger to RSS
• Point it at The Verge's AI feed

 

Summarize the article

 

 

 

• + → Run a prompt → AI Summarize
• Its input: the feed item's Feed summary
• A short, readable blurb for your reviewer

Ask a person to approve

 

 

• AI capabilities → Human review → Request information
• Ask the reviewer to approve with Yes or No
• The flow stops and hands the decision to a human

 

Add the condition on the answer

 

 

 

• Click the +, search for Condition, add it
• Set it to check whether the reviewer answered Yes
• That answer splits the flow into two routes

Route the True branch

 

 

• On the True branch, create an Outlook draft
• Teams isn't available here → use Outlook
• First use of Outlook? Sign in and click Allow

 

Route the False branch

 

 

 

 

• On the False branch, add Terminate
• Change its status to Cancelled
• A rejection ends the run cleanly

Save and review the structure

 

 

• Click Save draft
• Trigger can't fire here → check the shape, not a run
• Feed → summary → approval → condition → two routes

 

Insert a step in the right place

 

 

• Each + sits between two steps
• Use the + above the step you want to gate
• Read the canvas top to bottom to check the order

 

Let's practice!

Building Agents with Microsoft Copilot Studio