Area charts and legend controls

Visualizations in Sigma

Mandy Gray

Solutions and Enablement Lead, Aimpoint Digital

Tracking call volumes and fraud rates

Manage call volumes and track how often merchants appear in fraud calls

Tracking call volumes and fraud rates

• Track metrics over time
• Break out metrics by team
• Need insights beyond standard line or multi-line charts

Tracking call volumes and fraud rates

 

• Breakout of calls handled by team over time
• Proportion of total calls each team handles monthly
• Help to answer questions:
  • Is call activity spread evenly across teams?
  • Is one merchant consistently the source of most fraud reports?

Area charts show proportions clearly

Coordinating colors across charts

• Manage many metrics simultaneously
• Struggle to keep up with busy dashboards
• Inconsistent color schemes cause confusion

Legend Control centralizes colors

• Sigma's Legend Control
• Centralizes color management
• Ensures consistent chart colors

Sigma control elements

• Control influences other workbook elements
• Examples:
  • date filters
  • checkboxes
  • list boxes

 

• See Introduction to Sigma course for a refresher

Let's practice!

Visualizations in Sigma