Memperkaya peristiwa

Analitik Proses Bisnis di R

Gert Janssenswillen

Creator of bupaR

Mutasi variabel baru

log %>%
    group_by_case() %>%
    mutate(total_cost = sum(cost, na.rm = T)

Mutasi variabel baru

log %>%
    group_by_case %>%
    mutate(total_cost = sum(cost, na.rm = T) %>%
    mutate(impact = case_when(cost <= 1000 ~ "Low",
                              cost <= 5000 ~ "Medium",
                              T ~ "High"))

Mutasi variabel baru

log %>%
    group_by_case %>%
    mutate(refund_made = any(str_detect(activity, "Pay Claim")))

Menambahkan metrik proses

Menambahkan informasi tentang suatu kasus ke data asli

Waktu penyelesaiannya
Panjangnya
Jumlah pengerjaan ulangnya
...

Menambahkan informasi tentang aktivitas

Frekuensinya
Spesialisasinya menurut sumber daya
...

Menambahkan metrik proses

log %>%
    throughput_time(level = "case", units = "days", append = TRUE)

log %>%
    throughput_time(level = "case", units = "days", append = TRUE) %>%
    mutate(on_time = processing_time_case <= 7)

Ayo berlatih!

Analitik Proses Bisnis di R