Working more effectively with Copilot

Microsoft Copilot in Word

Stéphanie Visser

Sr AI Product Manager, Microsoft

Getting started

Write a project brief about customer retention.

Getting specific output

The prompting framework

• Goal. What response do you want from Copilot?

The prompting framework

• Goal. What response do you want from Copilot?
• Context. Why do you need it and who is involved?

The prompting framework

• Goal. What response do you want from Copilot?
• Context. Why do you need it and who is involved?
• Source. Which information sources or samples should Copilot use?
  • Grounding

The prompting framework

• Goal. What response do you want from Copilot?
• Context. Why do you need it and who is involved?
• Source. Which information sources or samples should Copilot use?
  • Grounding
• Expectations. How should Copilot respond to best meet your expectations?

The prompting framework in action

Specific prompts deliver results

Adding content

Adding content

Adding content

Grounding with real data

Grounding with real data

Verifying our sources

Verifying our sources

Three key takeaways

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• Write better prompts using the four-part framework
• Ground Copilot by referencing other documents
• Use citations to verify information

Let's practice!

Microsoft Copilot in Word