Extrakce odpovědí

Introduction to Generative AI in Snowflake

James Cha-Earley

Senior Developer Advocate, Snowflake

Proč používat extrakci odpovědí?

Identifikace stížností
Extrakce zpětné vazby k vybavení
Zodpovídání otázek z dlouhých dokumentů

Dokument s otazníkem obklopený smajlíky s usměvavými nebo smutnými tvářemi, znázorňující, že nevíme, o čem každá recenze je

Běžný obchodní problém

review = """
The property needs updating and management needs to hire more staff. 
The staff does everything they can but it is not enough for the number of guests. 
The rooms look old as well as everything in the bathrooms. 
Definitely better options in the hotel zone.
"""

Snowflake Cortex přichází na pomoc!

Extrakce odpovědi

from snowflake.cortex import extract_answer


response = extract_answer(
    from_text=review,
    question="What did the guest complain about?"
)

Výstup

print(response)

[
    {
    "answer": "Management needs to hire more staff.",
    "score": 0.8013839254
    }
]

Skóre v rozsahu 0 až 1

Vytvoření pracovního postupu

SELECT DESCRIPTION
FROM HOTELS.REVIEWS
WHERE RATING < 6
    AND DATE = '2023-08-23';

Výstup SQL

I will never book a vacation through Expedia not only did I pay over 5;000 dollars
but they false advertise the resort; in my reservation It clearly stated that
breakfast and dinner was included. When I got to the resort they informed me that 
these issues have happed before with Expedia because the resort does not offer an
all exclusive. After flighting practically all day I called Expedia and they had me
on hold for 45min and nothing got resolved. I ended up spending over 1000.00 more
just on food. I am beyond me they are not only false advertising but refused to
take any responsibility on their part for the issues they caused me and my family.  Again I will never chose Expedia to plan a vacation!!!

Kladení otázky

negative_review = cell1.to_pandas()['DESCRIPTION'].iloc[0]


response = extract_answer(
    from_text=negative_review,
    question="What was the primary issue that the guest mentioned?"
)

print(response)

Kontrola odpovědi

[
    {
    "answer" : "Expedia falsely advertised that meals were included, but the
                resort did not offer an all-inclusive package.",
    "score": 0.75829312442
    }
]

Omezení

Může vracet neúplné nebo vágní formulace
Nejvhodější pro odstavce, nikoli vícetemátové dokumenty
Kritické výstupy vždy ověřujte

Výstražná značka

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Introduction to Generative AI in Snowflake