1 Small, D. A., Loewenstein, G., & Slovic, P. (2007). Sympathy and callousness: The impact of deliberative thought on donations to identifiable and statistical victims.
记忆黏性
记住单个数字很难
故事的影响更易留存
1 Heath, C., & Heath, D. (2010). Made to stick: Why some ideas survive and others die.