Analytique RH : Exploration des données d'employés avec R
Ben Teusch
HR Analytics Consultant
call_center_a %>%
group_by(team) %>%
summarize(avg_calls = mean(calls_made)) %>%
arrange(desc(avg_calls))
# A tibble: 4 × 2
team avg_calls
<chr> <dbl>
1 D 84.2
2 B 79.7
3 A 73.8
4 C 61.7
call_center_b %>%
group_by(team) %>%
summarize(avg_calls = mean(calls_made)) %>%
arrange(desc(avg_calls))
# A tibble: 26 × 2
team avg_calls
<chr> <dbl>
1 J 98.2
2 U 89.6
3 M 84.9
4 L 82.9
5 D 82.6
6 E 82.1
7 C 80.5
8 K 79.9
9 A 79.5
10 B 78.1
# i 16 more rows
# i Use `print(n = ...)` to see more rows
call_center_b_summary
# A tibble: 26 × 2
team avg_calls
<chr> <dbl>
1 J 98.2
2 U 89.6
3 M 84.9
4 L 82.9
5 D 82.6
6 E 82.1
7 C 80.5
8 K 79.9
9 A 79.5
10 B 78.1
# i 16 more rows
# i Use `print(n = ...)` to see more rows
ggplot(call_center_b_summary, aes(x = team, y = avg_calls)) +
geom_col()


Analytique RH : Exploration des données d'employés avec R