Svarsextraktion

Introduktion till generativ AI i Snowflake

James Cha-Earley

Senior Developer Advocate, Snowflake

Varför använda svarsextraktion?

Identifiera klagomål
Extrahera feedback om bekvämligheter
Besvara frågor från långa dokument

Ett dokument med ett frågetecken omgivet av emojis med glada eller ledsna ansikten, vilket illustrerar att vi inte vet vad varje recension handlar om

Ett vanligt affärsproblem

review = """
The property needs updating and management needs to hire more staff. 
The staff does everything they can but it is not enough for the number of guests. 
The rooms look old as well as everything in the bathrooms. 
Definitely better options in the hotel zone.
"""

Snowflake Cortex räddar situationen!

Extrahera ett svar

from snowflake.cortex import extract_answer


response = extract_answer(
    from_text=review,
    question="What did the guest complain about?"
)

Utdata

print(response)

[
    {
    "answer": "Management needs to hire more staff.",
    "score": 0.8013839254
    }
]

Poäng från 0 till 1

Bygga ett arbetsflöde

SELECT DESCRIPTION
FROM HOTELS.REVIEWS
WHERE RATING < 6
    AND DATE = '2023-08-23';

SQL-utdata

I will never book a vacation through Expedia not only did I pay over 5;000 dollars
but they false advertise the resort; in my reservation It clearly stated that
breakfast and dinner was included. When I got to the resort they informed me that 
these issues have happed before with Expedia because the resort does not offer an
all exclusive. After flighting practically all day I called Expedia and they had me
on hold for 45min and nothing got resolved. I ended up spending over 1000.00 more
just on food. I am beyond me they are not only false advertising but refused to
take any responsibility on their part for the issues they caused me and my family.  Again I will never chose Expedia to plan a vacation!!!

Ställa en fråga

negative_review = cell1.to_pandas()['DESCRIPTION'].iloc[0]


response = extract_answer(
    from_text=negative_review,
    question="What was the primary issue that the guest mentioned?"
)

print(response)

Granska svaret

[
    {
    "answer" : "Expedia falsely advertised that meals were included, but the
                resort did not offer an all-inclusive package.",
    "score": 0.75829312442
    }
]

Begränsningar

Kan returnera ofullständiga eller vaga fraser
Fungerar bäst på stycken, inte dokument med flera ämnen
Granska alltid viktiga utdata

Varningsskylt

Nu kör vi en övning!

Introduktion till generativ AI i Snowflake